FAQs

Our crystals are 100% real and Consciously Curated ! Please keep in mind that these crystals are products of nature and each one is unique and may have imperfections or natural crack. The actual color and patterns may vary slightly as well. If you are a seeker of perfection, our crystals may not be for you.

We only accept paypal payment and Credit Card

We do not charge any regional sales tax

We recommend for all international orders that you use the Paypal option to process international credit cards. You don't need a Paypal account to use that option! Just choose the Paypal option, and then enter your credit card number.

We ship all items by air Crystals are generally heavy so we charge by weight This also means that the more you buy, the more expensive the shipping is If you buy more than $69+, we'll waive the shipping fee for you

If have any requests for your order, it is your responsibility to inform us before placing an order, and we will try our best to meet your requirements. Coupon code: Not applicable to orders that have been placed. Therefore, if you have one, please confirm and enter it at checkout so that you can enjoy the discount! For legal reasons, I can never guarantee that the crystals sold can cure any disease, nor that they will provide you with a description.

◆PLEASE FILM AN UNBOXING VIDEO. We will NOT issue any kind of refund without an unboxing video to prove everything you received. ◆If you have a problem with your package, please contact us first Delivered successfully more than 3 days parcels we generally do not deal with after-sales ◆We only deal with after-sales issues for damaged goods and goods missed/misdelivered. ◆We are not responsible for all preferences and dissatisfaction regarding personal objective circumstances ◆We do not refund orders with incorrect addresses and phone numbers. Please fill in the correct shipping information carefully and cautiously. ◆We not responsible for lost or stolen packages, but if this problem occurs, please contact us. we will try our best to cooperate with you,

Because our orders process very quickly once submitted, we are unable to change your address or shipping method or modify or cancel an order that you have already placed. For additional information, please email us info@beebeecrystla.com

All items in the sale category, One-Of-A-Kind Crystals and Large Crystals are final sale and cannot be returned.

Please allow a processing time of 1 to 3 days from the time of placing your order for your order to ship (this is only for processing, pulling and packing your order; this does not include transit time). The order arrival time will be determined by the country you are in Usually it will arrive to you in 5-9 days We all ship by air freight After you place your order we will send you a tracking number